Data Protection Act and Client Confidentiality

 
Enquiry Form

Any information we receive about you must be processed in accordance with The Data Protection Act 1998. This is a UK Act of Parliament which defines UK law on the processing of data on identifiable living people.

In accordance with the Data Protection Act you have the right to view your records if you wish; in some circumstances a small fee may be payable. Please contact us for further details if required. You also have the right to request that incorrect information be corrected; please help to keep your record up to date by informing us of any changes to your circumstances. The Act also requires that data is not used in any way that could cause damage or distress and it is not used for direct marketing.

The General Medical Council policy on confidentiality (2006) states “Confidentiality is central to trust between doctors and patients. Without assurances about confidentiality, patients may be reluctant to seek medical attention or to give doctors the information they need in order to provide good care. But appropriate information sharing is essential to the efficient provision of safe, effective care, both for the individual patient and for the wider community of patients.”

Surrey Ultrasound Services staff may have access to your medical records; this enables them to do their jobs more effectively. Occasionally, it may be necessary to share information with others involved in your care to make sure that you get the best service possible. Anyone with access to your record is appropriately trained in confidentiality issues and is governed by both a legal and contractual duty to keep your details private.

We take our responsibilities with regards to data protection and confidentiality very seriously; all information about you is held securely. Very occasionally we may be required by law to release your details to statutory or other official bodies, for example if a court order is presented, or in the case of public health issues. In other circumstances you may be required to give written consent before information is released, for example if a report of an examination performed is required for an insurance claim.
Occasionally, we may need to contact you by telephone. Please provide us with a telephone number that you are happy for us to contact you on. If we contact you and you are not available on that number, we will leave a message asking you to contact us, but no further details. We will not disclose details to other members of your family without your prior consent.


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